Account controls
Delete your account
Account deletion permanently removes your Physy cloud account and synchronized cloud data. Data stored only on your phone, including progress photos, must be removed from the device separately.
Request deletion
- Open the email account you use to sign in to Physy.
- Email privacy@physy.app with the subject “Delete my Physy account.”
- Include the email address on the account. We may send a verification message to that address before deletion.
We aim to complete verified requests within 30 days. We may retain narrowly limited records when required for security, fraud prevention, legal compliance, dispute resolution, or proof that a deletion request was completed.
What is deleted
- Your authentication account and cloud profile.
- Cloud-synchronized plans, exercises, plan membership, and workout sessions associated with the account.
- Your marketing subscription, unless retention of an unsubscribe suppression record is necessary to honor your choice.
What remains on your device
Physy is offline-first. Local workout data and progress photos can remain on your device after sign-out or cloud deletion. To remove them, clear Physy’s storage in Android settings or uninstall the app. Backups that you sent to Google Drive, Dropbox, or another location must be deleted from that service by you.